Executive Assistant - Operations Department


The National Federation of the Blind is a membership organization of blind people from each of the fifty states, the District of Columbia, and Puerto Rico. As America's civil rights organization of the blind, the Federation is a coordinated network of skilled advocates, resources, and programs that raise expectations of the blind in society and create opportunities for blind people to live the lives they want. The staff of the Federation are central to the organized blind movement by providing support, professional expertise, and daily contributions to the success of the organization. Working under the direction of the Federation's elected President, the staff advise the organization's leadership and contribute to the vibrant, energetic, and collaborative culture of the organization that raises expectations throughout society.

This position will support the executive director for Operations and the operations department more broadly. The department’s activities allow the NFB’s staff to perform its work efficiently and effectively by providing a range of services including facilities maintenance, information technology (IT), janitorial, shipping & receiving, and events management. The executive assistant’s daily tasks will require self-directed effort, collaboration with the executive director, working with departmental supervisors and NFB staff members, and direct communications with NFB members and service providers. 

The executive assistant must be a highly organized, detailed-oriented person who can manage multiple concurrent projects. Position requires tracking the executive director’s daily obligations and priorities with a single-minded persistence. All members of the operations team are expected to be punctual, diligent, possess a strong work ethic, and are encouraged to participate in organizational activities in support of the mission. 


  • Read, research, and rout correspondence; draft letters and documents; collect and analyze information; and initiate various channels of communications.
  • Prepare reports by collecting and analyzing information, such as monthly budgets, project costs, and other data-heavy demands.
  • Plan and schedule meetings, conference calls, and travel.
  • Welcome members and visitors by greeting them, in person or on the telephone, and answering or directing inquiries.
  • Download, sort, and process departmental invoices, seeking necessary approvals and providing appropriate documentation.
  • Represent the executive director by attending meetings in the executive’s absence and reporting on behalf of the executive.
  • Ensure operation of equipment by completing preventive maintenance requirements; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; and evaluating new equipment and/or processes.

Skills Required

  • Ability to follow, apply, interpret, and explain instructions and/or guidelines.
  • Ability to determine work priorities, meet schedules and deadlines of the team.
  • Ability to maintain confidentiality and use a high degree of discretion in sensitive situations.
  • Knowledge of standard English including grammar, punctuation, and mechanics.
  • Ability to identify and correct errors.
  • Strong knowledge of Microsoft Office with superior proficiency in MS Word and Excel.
  • Adaptable to learning new skills.
  • Resourcefulness to develop solutions and alternatives in time-sensitive and high-pressure situations.

Education and Experience

  • Education or relevant work experience sufficient to demonstrate possession of the requisite skills and ability to complete the representative duties of the position.
  • Three to five years of administrative experience.
  • One to three years of executive assistant experience.

How to Apply

We do not speak in terms of “positions” for many of our jobs at the NFB National Office, preferring to focus on the applicant’s total skill set in determining a fit with our needs. Candidates for jobs at this level are hired based on their education and experience ratings and careful assessment of performance in multiple interviews.  We seek individuals who long to identify with a cause and to assist in advocacy for a group long denied equal opportunity to succeed or fail because of ability and not be denied opportunity based on society’s stereotypes.  
This job is open until filled.  
Applicants should send, via email, a cover letter, resume with wage history, and the contact information of two professional references to NFB Human Resources email:  [email protected]

The National Federation of the Blind is an equal opportunity employer.  Accordingly, all terms and conditions of employment will be carried out without regard to race, creed, color, religion, gender, sexual orientation, nationality, marital status, age, or disability.  For more detailed information about our commitment to equal opportunity in employment, please email a request to [email protected].