Braille Monitor                                      August/September 2016

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This notice is to inform you about the proposed settlement that would resolve the class action lawsuit National Federation of the Blind of California, et al. v. Uber Technologies, Inc., Case No. 3:14-cv-4086 (N.D. Cal.). The lawsuit alleges that Uber Technologies, Inc., and its subsidiary and affiliate entities (collectively, “Uber”), violated the Americans with Disabilities Act, 42 U.S.C. §§ 12101, et seq., by failing to take the necessary steps to ensure that transportation providers using the Uber mobile software application (“Drivers”) do not discriminate against blind or visually disabled riders who travel with service animals (“Riders”). Uber denies all liability in the case and asserts that its current practices do not violate applicable federal, state, and local law. The settlement, which must be approved by the Court, would resolve the lawsuit.

Summary of the Proposed Settlement

Under the settlement, Uber agrees to take additional steps to inform Drivers of their obligations to transport all Riders. Uber will require that new and existing Drivers expressly confirm that they understand and agree to these obligations, through a pop-up interactive questionnaire in the Driver mobile software application and changes to the technology services agreement. In addition, Uber will send quarterly email reminders to Drivers.

Uber will also adopt a new enforcement practice. If, following a complaint from a Rider, Uber determines that a Driver knowingly refused to transport a Rider because the Rider was traveling with a service animal, Uber will terminate that Driver’s contract and permanently remove the Driver from the Driver platform. In addition, if Uber receives plausible complaints on more than one occasion that a Driver denied service to a Rider because the Rider was traveling with a service animal, Uber will terminate the Driver’s contract and the Driver will be permanently removed from the Driver platform. This second basis for contract termination will apply where Uber was unable to determine whether the first denial was a knowing violation.

Under the settlement, Uber will also enhance its response system for complaints that a Driver denied service to a Rider because the Rider was traveling with a service animal, and will provide greater transparency to Riders regarding what action has been taken in response to a complaint about a Driver. Uber will also limit the circumstances in which a Rider can be charged for cleaning issues related to his or her service animal.

Additionally, Uber will record each allegation that a Driver is alleged to have denied service to a Rider, or otherwise discriminated against a Rider, because the Rider was traveling with a service animal, and will report aggregated data to Class Counsel. The National Federation of the Blind and its California affiliate will administer a testing program, through which blind individuals request and take trips to evaluate the effectiveness of the settlement. A third-party individual will monitor Uber’s compliance with the settlement as well.

The settlement also provides that the three named individual plaintiffs who served as class representatives will receive payments of $15,000 each in return for their release of their individual damage claims. In addition, the National Federation of the Blind will receive three annual payments of $75,000 during the term of the settlement, and a fourth payment of $75,000 if the term of the settlement is extended. These payments are intended to support the Federation’s testing program.

Finally, Disability Rights Advocates, Rosen, Bien, Galvan & Grunfeld LLP, and TRE Legal Practice (collectively, “Class Counsel”), the attorneys who represent the class, will have the right to seek attorneys’ fees and costs for their work on the case. Class Counsel will file a motion asking the Court to award reasonable fees and costs for work on the merits phase of this case. The Court must approve the amount awarded even if the parties reach an agreement on the amount. This motion for fees and costs will be available on <> on September 21, 2016. Class Counsel will also be entitled to seek reasonable fees and costs for their future work monitoring compliance with the settlement and enforcing the agreement. Uber retains the right to contest the amount of any attorneys’ fees requested by Class Counsel.

Who is in the Class?

All blind or visually disabled individuals nationwide who travel with the assistance of service animals and who have used, attempted to use, or been deterred from attempting to use transportation arranged through the Uber rider app.

The Effect of the Settlement on the Rights of Class Members

All class members will be bound by the terms of the settlement relating to access to transportation services arranged using the Uber app for blind or visually disabled persons who use service animals, if the settlement agreement is approved by the Court. If the settlement is approved, all class members will release and forever discharge all claims for injunctive relief under all federal, state, and local laws related to alleged discrimination by Uber against blind or visually disabled persons who use service animals that arose before the Settlement Agreement becomes effective. Class members, other than the named plaintiffs in the lawsuit, are not releasing any claims for monetary damages.

Objecting to the Settlement

You can ask the Court to deny approval of this settlement by filing an objection with the Court. You cannot ask the Court to order a different settlement; the Court can only approve or deny this proposed settlement. If the Court denies approval, any settlement changes necessary for approval may not be made, and the lawsuit may continue. If this is what you want to happen, you must object.

If you wish to object to the proposed settlement you must object to the proposed settlement in writing. You may also appear at the fairness hearing for final approval of the settlement, either in person or through your own attorney. But if you wish to appear and present your objection orally at the fairness hearing, you must first submit a written objection and in your written objection you must indicate your intention to appear and be heard at the fairness hearing. If you appear through your own attorney, you are responsible for paying that attorney. All written objections and supporting papers must (a) clearly identify the case name and number, National Federation of the Blind of California, et al. v. Uber Technologies, Inc., et al., Case No. 3:14-cv-4086 (N.D. Cal.), (b) be submitted to the Court either by mailing them to the Clerk of the Court for the United States District Court for the Northern District of California, 280 South 1st Street, Room 2112, San Jose, CA 95113, or by filing them in person at any location of the United States District Court for the Northern District of California, and (c) be received on or before October 13, 2016.


This notice summarizes the proposed settlement. For the precise terms and conditions of the settlement, please see the settlement agreement available at <>, contact Class Counsel using the information below, access the Court docket in this case through the Court’s Public Access to Court Electronic Records (PACER) system at <>, or visit the office of the Clerk of the Court for the United States District Court for the Northern District of California, 280 South 1st Street, Room 2112, San Jose, CA 95113, between 9:00 a.m. and 4:00 p.m., Monday through Friday, excluding Court holidays.

To obtain a copy of this notice in alternate accessible formats, contact Class Counsel using the information below.


Please do not contact the Court, the Court clerk’s office, or Defense Counsel with questions about this settlement. Any questions must be directed to Class Counsel at the numbers and addresses below.

Class Counsel:
Laurence Paradis
Disability Rights Advocates
2001 Center Street, Fourth Floor
Berkeley, CA 94704
(510) 665-8644

Timothy Elder, Esq.
TRE Legal Practice
4226 Castanos Street
Fremont, California 94536
(410) 415-3493

Michael Bien
Rosen Bien Galvan & Grunfeld LLP
50 Fremont Street, 19th Floor
San Francisco, California 94105-2235
(415) 433-6830


2016 Division Election Results:

The following divisions have notified us of the results of elections conducted during the 2016 national convention:

Human Services Division:
The Human Services division’s secretary resigned this year, and Jonathon Franks (TX) was elected to fill out the remaining year until regular elections in 2017.

National Association of Blind Merchants:
The following were elected to serve a two-year term: president, Nicholas Gacos (NJ); first vice president, Harold Wilson (VA); second vice president, Edward Birmingham (IL); secretary, Sharon Treadway (TN); treasurer, Pamela Schnurr (IN); board members, Debra Smith (AZ), Lewanda Miranda (OR), Melissa Smith (TN), and John Fritz (WI).

National Association of Blind Office Professionals:
The following were elected to the National Association of Blind Office Professionals: president: Lisa Hall (OH); vice president, Nancy Coffman, (NE); secretary, Christy Lynch, NJ; treasurer, Debbie Brown, MD.

Anyone needing more information about the division can contact Lisa Hall at the following address: Lisa Hall, President, National Association of Blind Office Professionals, 7001 Hamilton Avenue, Unit 2, Cincinnati, OH 45231. My home phone is (513) 931-7070, and my cell phone is (513) 550-5155. You may reach me by email by writing to <>.

National Association of Guide Dog Users:
The following were elected to the National Association of Guide Dog Users Board of Directors: president, Marion Gwizdala (FL); secretary, Sherrill O’Brien (FL); and board members Aleeha Dudley (LA) and Jessica Snyder (OH). All seats were filled by incumbents.

National Association of Blind Rehabilitation Professionals:
The following were elected for a two-year term at the meeting at the national convention in Orlando: president, Melody Roan (VA); first vice president, Pam Allen (LA); second vice president, Dan Wenzel (MN); secretary, Amy Porterfield (AZ); treasurer, Amy Buresh (NE); and board members Shirley Robinson (GA); Julie Deden (CO), Jennifer Kennedy (UT), and Nikki Jackson (MD).

National Organization of Parents of Blind Children:
The following were elected: president, Kim Cunningham (TX); first vice president, Laura Bostick (LA); second vice president, Holly Miller (NJ); secretary, Pamela Gebert (AK); treasurer, Sandra Oliver (TX); and board members Carol Castellano, (NJ), Penny Duffy (NH), Jean Bening (WI), Joy Orton (AL), Corbb O’Connor (KY), Melissa Riccobono (MD), Dorian Tuminello (LA), Kimberly Banks (FL), Frances Hammond (NM), and Tabby Mitchell (VA). Executive board member terms are two years; board member terms are one year.

National Association of Blind Students:
The results of the student elections are as follows: president, Kathryn Webster; first vice president, Bre Brown; second vice president, Syed Rizvi; secretary, Michael Ausbun; treasurer, Luke Schwink; and board members Vee Gaspe, Tarik Williams, and Bryan Duarte.

Community Service Division:
The results from the election of the board of directors of the Community Service Division which took place at our annual meeting on the evening of July 2, 2016, are as follows: president, Darian Smith (CA); vice president, Dacia Cole (MO); secretary, Chris Parsons (CO); treasurer, Johnathan Franks (TX); and board members Tara Abella (IN), Ronnie Bellomy (TX), and Kyra Sweeney (CA).

NFB in Computer Science:
At its 2016 meeting, held on Saturday, July 2, the division made a change in the composition of its board of directors. Curtis Chong, its longstanding president, was elected treasurer, and Brian Buhrow, formerly a board member, was elected president. Our officers and board members are as follows: president, Brian Buhrow; vice president, Steve Jacobson; secretary, Louis Maher; treasurer, Curtis Chong; and board members Jim Barbour, Jeanine Lineback, and Lloyd Rasmussen.

Science and Engineering Division:
The following were elected to the board of the Science and Engineering Division: president, John Miller; vice president, Kassidy Wilde; secretary, Louis Maher; treasurer, Al Maneki; and board members Donna Posont and Kristen Johnson.

Diabetes Action Network:
The following were elected at the 2016 meeting of DAN: president, Mike Freeman; first vice president, Bernadette Jacobs; second vice president, Debbie Wunder; secretary, Mindy Jacobsen; treasurer, Joy Stigile; and board members Juan Figuerroa, Jean Brown, Margo Downey, and Julie Philips.

National Organization of Professionals in Blindness Education (PIBE):
The following members were elected to the board of directors: president, Eric Guillory; first vice president, Denise Mackenstadt; second vice president, Jackie Anderson; secretary, Emily Gibbs; treasurer, Krystal Guillory; and board members Michael Harvey, Robert Hobson, Casey Robertson, and Carlton Walker.


NFB Pledge

I pledge to participate actively in the efforts of the National Federation of the Blind to achieve equality, opportunity, and security for the blind; to support the policies and programs of the Federation; and to abide by its constitution.

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