American Action Fund for Blind Children and Adults
Future Reflections
       Special Issue: The World of Work      ADVOCACY

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Federal Tech Is Inaccessible, But Now Blind People Can Do Something About It

by Eve Hill

Reprinted from Braille Monitor, Volume 66, Number 4, April 2023

Eve HillFrom the Editor: One of the most serious barriers to employment for blind people is lack of access to the technology used in the workplace. Eve Hill has been a litigator with the firm Brown, Goldstein & Levy and an official in the US Department of Justice. Now she serves as chief counsel for the National Federation of the Blind. In this article she discusses whether federal laws pertaining to accessibility can become our reality.

The United States Department of Justice just released a report ( on the federal government's compliance with Section 508 of the Rehabilitation Act. Section 508 requires federal agencies to make sure all their technology is accessible to people with disabilities.

But the DOJ report shows that many agencies are not taking this duty seriously, even twenty-five years after Section 508 was passed. For example, although across all tested agencies one out of ten websites were inaccessible, if one agency were removed from the count that number rose to three out of ten websites being inaccessible. Across the federal government, two out of every three pdf documents on federal websites are inaccessible. Most of the inaccessible pdfs aren't even tagged—meaning there has been no effort to make them accessible.

Some agencies have dedicated virtually no resources to accessibility, some barely test any of their external websites, and several don't even test the accessibility of their internal websites. Less than half of internal (intranet) websites that were tested were compliant. More than half of the agencies reviewed haven't even made their accessibility statements compliant with Office of Management and Budget requirements. This is not a sign that compliance is difficult—it's a sign that federal agencies can't be bothered.

Part of the reason federal agencies take their accessibility responsibilities so lightly may be that it has been hard to enforce those obligations. But that is about to change. The District of Columbia Circuit Court of Appeals just issued a decision that gives us the tools we need to insist that these statistics improve. In Orozco v. Garlanda (, the Court held that a blind federal employee can sue his employer under Section 508.

The federal government tried to argue, and the lower court agreed, that federal employees could not enforce Section 508 against federal agencies because it incorporated the "remedies, procedures, and rights" of Section 504, which applied to federally-funded entities, not federal agencies themselves. The DC Circuit disagreed, finding that such a reading would make no sense, since Section 508 applies only to federal agencies, not federally-funded entities. The court found that Section 508 only incorporates Section 504's "remedies, procedures, and rights." It does not incorporate Section 504's coverage limitations.

The court also found that Section 508 enforcement was available to federal employees, not just members of the general public with disabilities.

So federal employees with disabilities can now sue to enforce their right to accessible technology. They can no longer be ignored by their federal agency employers. They can no longer be forced to rely on part-time or ad hoc work-arounds while the underlying technology they're forced to use remains inaccessible.

The National Federation of the Blind was proud to support Mr. Orozco's case and looks forward to holding the federal government accountable. Hopefully, as a result, the next Section 508 report from DOJ will show more progress.

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